Frequently asked questions.

What are the fees?

Our fees are set in accordance with recommendations by the Canadian Counselling and Psychotherapy Association (CCPA) . Many health benefits plans (e.g., Sunlife, Blue Cross, Manulife, Chamber of Commerce) will reimburse you for our services. Contact your plan provider before your first session to ensure that your plan covers the Canadian Certified Counsellor (CCC) designation.

Individual session:

50 minutes….$150

80 minutes….$240

Couples session:

50 minutes….$165

80 minutes….$264

Do you offer a sliding scale?

Yes, a sliding scale is offered for a limited number of clients. Please inquire with admin about program eligibility.

How do I pay?

In-person attendees may pay by card or cash. Online clients put their card securely on file and are charged after each session.

How do I get reimbursed from my insurance?

Your therapist will send you a detailed invoice after your session. That invoice will contain all the information you need to send to your insurance to be reimbursed.

Do you accept third party insurance?

Many of our clients are reimbursed for their sessions via private insurers. Please check that your insurance covers the professional designation of Canadian Certified Counsellor (CCC).

Where are you located?

Our office is located at 1892 West Broadway, Vancouver in suite 200. If your appointment is on a weekday, you can wait in the lobby for your therapist to come get you. If your appointment is on a weekend, the street level door will be locked. Your therapist will come down to the street level door and let you in 5 minutes before your appointment starts.